Research Activities

Draft v.1.1
Compiled by Karen Biers (Utah State U.), Brenda Cude (U. of Georgia),
David Damery (U. of Massachusetts), Julie Fesenmaier (U. of Illinois),
Richard Vlosky (Louisiana State U.) and Stephan J. Goetz (Penn State U. and NERCRD), Co-Ordinator

Last Updated: September 15, 2000
Ecommerce.Research.v11.doc

Outline/Topics:

The Digital Economy

Including general topics (impacts of e-commerce on society and the economy, macroeconomic assessment, organizational change, measuring the digital economy, market structure and competition, employment and the workforce); market changes; privacy, security, trust; fraud issues; marketing on the web; who uses the web; on-line research; electronic payment systems.

Wood and Forestry Products E-Business

Including the use of Intranets, exports, effects on business practices, etc…

Agricultural Marketing and Online Grocery Shopping

Online Advertising

Small Business and E-Commerce

Consumers and the Internet

Web-Sites Dedicated to E-Commerce Research

Powerpoint Slideshows

The Digital Economy
[supplied by B. Cude and (#=K. Biers)]

General Topics

Digital Economy 2000, U.S. Department of Commerce, Economics and Statistics Admininstration, June 2000, 71pp. www.ecommerce.gov (scroll down the first page) or www.doc.gov

Leatherman, John C. (2000, September). Internet-Based Commerce: Implications for Rural Communities. Kansas State University. http://www.doc.gov/eda/pdf/leatherman.pdf.

Maignan, I., & Lukas, BA. (1997). "The nature and social uses of the Internet: A qualitative investigation." Journal of Consumer Affairs, 31(2), 346-371.

Office of Economic and Community Development. (1998, September). The Economic and Social Impacts of Electronic Commerce. http://www.oecd.org/subject/e_commerce/summary.htm.

*Chapter 1: Growth of electronic commerce: present and potential

Chapter 2: The impact of electronic commerce on the efficiency of the economy

Chapter 3: The impact of electronic commerce on firms’ business models, sectoral organization and market structure

Chapter 4: Electronic commerce, jobs and skills

*Chapter 5: Societal implications of electronic commerce

*U.S. Department of Commerce. (1998, April). The Emerging Digital Economy. http://www.ecommerce.gov/emerging.htm (The digital revolution, building out the Internet, electronic commerce between businesses, digital delivery of goods and services, retail sales of tangible goods, challenges ahead)

U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Macroeconomic Assessment:

David, P. (1999). Digital technology and the productivity paradox: After ten years, what has been learned? U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Moultin, B.R. (1999). GDP and the digital economy: Keeping up with the changes. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Organizational Change:

Carley, K.M. (1999). Organizational change and the digital economy: A computational organization science perspective. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Measuring the Digital Economy:

Haltiwanger, J., & Jarmin, R.S. (1999). Measuring the digital economy. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Access/Digital Divide:

US Department of Commerce, National Telecommunications and Information Administration, "Falling Through the Net: Defining the Digital Divide," http://www.ntia.doc.gov/ntiahome/digitaldivide

"Advanced Telecommunications in Rural America: The Challenge of Bringing Broadband Service to All Americans," National Telecommunications and Information Administration and Rural Utilities Service, April 2000, 80pp.
http://www.ntia.doc.gov/reports.html

Hoffman, D.L, & Novak, T.P. (1999). The evolution of the digital divide: Examining the relationship of race to Internet access and usage over time. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Hudson, H.E. (1999). Access to the digital economy: Issues in rural and developing regions. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Waddell, C.D. (1999). The growing digital divide in access for people with disabilities: Overcoming barriers to participation. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Market Structure and Competition:

Greenstein, S. (1999). Framing empirical research on the evolving structure of commercial Internet markets. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Smith, M.D., Bailey, J., & Brynjolfsson, E. (1999). Understanding digital markets: review and assessment. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Varian, H.R. (1999). Market structure in the network age. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Employment and the Workforce:

D'Amico. (1999). Understanding the digital economy: Workforce implications. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Katz., L.F. (1999). Technological change, computerization, and the wage structure. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

*The White House. (1997, July 1). A Framework for Global Electronic Commerce. Washington, D.C.: Author. http://www.ecommerce.gov/framewrk.htm (Principles and issues; the issues include taxation, electronic payment systems, privacy, security, and content)

Market Changes

Singh, Z.B. (1999, March). Super market: The Net holds promise for buyer-seller efficiences. Business 2.0, pp. 80-85.

Privacy, Security, Trust, Fraud

##Be e-wise: Shopping safely online (1999, September/October). NCL Bulletin, 61 (5), National Consumers League.

*Federal Trade Commission. (1996, December). Public Workshop on Consumer Privacy on the Global Information Infrastructure: Staff Report. Washington, D.C.: Author. http://www.ftc.gov/reports/privacy/privacy1.htm (General practices and concerns, enhancing piracy online, children and privacy online)

*Hoffman, D., Novak, T.P., & Peralta, M. (1999). Building consumer trust online. Communications of the ACM, 42(4), 80-85. http://ecommerce.vanderbilt.edu/papers.html
(How merchants can win back lost consumer trust in the interests of e-commerce sales)

Hoffman, D.L, Novak, T.P., & Peralta, MA. (In press). Information privacy in the marketspace: Implications for the commercial uses of anonymity on the Web. The Information Society.

Hoffman, D., & Novak, T.P. (1998, May). Trustbuilders vs. trustbusters. The Industry Standard.

*Federal Trade Commission. (1998, April). Fighting Consumer Fraud: New Tools of the Trade. Washington, D.C.: Author.

Marketing on the Web

Ainscough, T.L., & Luckett, M.G. (1996). The Internet for the rest of us: Marketing on the World Wide Web. Journal of Consumer Marketing, 13(2), 36-47.

Alba, J., Lynch, J., Weitz, B., Janiszewski, C., Lutz, R., Sawyer, A., & Wood, S. (1997). Interactive home shopping: Consumer, retailer, and manufacturer incentives to participate in electronic marketplaces. Journal of Marketing, 61 (July), 38-53.

*Burke, R.R. (1997). Do you see what I see? The future of virtual shopping. Journal of the Academy of Marketing Science, 25(4), 352-360.

Burke, R.R. (1996, March-April). Virtual shopping: Breakthrough in marketing research. Harvard Business Review, 120-131.

##Cronin, M. J. (1994). Doing business on the internet: How the electronic highway is transforming American companies. New York: Van Nostrand Reinhold.

Deighton, J. (1997). Commentary on "Exploring the implications of the Internet for consumer marketing." Journal of the Academy of Marketing Science, 25(4), 347-351.

Hoffman, D.L., & Novak, T.P. (1996, July). Marketing in hypermedia computer-mediated environments: Conceptual foundations. Journal of Marketing, 60, 50-68. http://ecommerce.vanderbilt.edu/papers.html. (compares the Web to other media and identifies research issues)

*Peterson, R., Balasubramanian, S., & Bronnenberg, B.J. (1997). Exploring the implications of the Internet for consumer marketing. Journal of the Academy of Marketing Science, 25(4), 329-346.

*Spulber, D.F. (1999, February). Clockwise: Customer convenience is the key to ecommerce. Business 2.0, pp. 82-36. http://www.business2.com

##Quelch, J. A., & Klein, L. R. (1996, Spring). The internet and international marketing. Sloan Management Review, 60-75.

##Rao, H. R., Salam, A. F., & DosSantos, B. (1998). Marketing and the internet. Communications of the ACM, 41 (3), 32-34.

##Zimmerman, J. (2000). Marketing on the internet. (4^th ed.). Gulf Breeze, FL: Maximum Press.

Who Uses the Web

*Hoffman, D.L., Kalsbeek, W.D., & Novak, T.P. (1996). Internet and Web use in the U.S. Communications of the ACM, 39(12), 36.
http://ecommerce.vanderbilt.edu/papers.html

Hoffman, D.L., & Novak, T.P. (1998, February 2). Bridging the Digital Divide: The Impact of Race on Consumer Access and Internet Use. Nashville: Project 2000, Owen Graduate School of Management, Vanderbilt University. http://ecommerce.vanderbilt.edu/papers.html

Petrazzini, B., & Kibati, M. (1999). The Internet in developing countries. Communications of the ACM, 42(6).

Online Research

*Edmondson, B. (1997, June). The wired bunch. American Demographics, pp. 10-15.

Electronic Payment Systems

Caskey, J.P., & Sellon, G.H. (1994). Is the debit card revolution finally here? Economic Review,, pp. 79-95. http://www.kc.frb.org/publicat/econrev/pdf/4q94cask.pdf

Choi, S., Stahl, D.O., & Whinston, A.B. (nd). Electronic payments and the future of electronic commerce. http://cism.bus.utexas.edu/works/articles/cyberpayments.htm

Congressional Budget Office. (1996, June). Emerging Electronic Methods for Making Retail Payments. Washington, D.C.: Author. www.cbo.gov

*Consumer Electronic Payments Task Force (1998, April). The Report of the Consumer Electronic Payments Task Force. (Access, privacy, financial condition of issuers, consumer disclosures and protections). http://www.occ.treas.gov/emoney/ceptfrpt.pdf

Flohr, U. (1996, June). Electric money. Byte. http://www.byte.com/art/9606/sec7/art1.htm

*McAndrews, J.J. (1997, January/February). Making payments on the Internet. Federal Reserve Bank of Philadelphia Business Review, pp. 3-14. http://www.phil.frb.org/econ/br/brjf97in.html

*Roberds, W. (1998). The impact of fraud on new methods of retail payment. Economic Review, pp. 42-52. http://www.frbatlanta.org/publica/eco-rev/rev_abs/98er/q1/roberd.pdf

*Roberds, W. (1997). What’s really new about the new forms of retail payment? Economic Review, pp. 32-45. http://www.frbatlanta.org/publica/eco-rev/rev_abs/97er/q1/roberd.pdf

*Schreft, S.L. (1997). Looking forward: The role of government in regulating electronic cash. Economic Review, 59-84. http://www.kc.frb.org/publicat/econrev/pdf/4q97schr.pdf

U.S. Department of Treasury. (1996, September). An Introduction to Electronic Money Issues. http://www.occ.treas.gov/emoney/papinf.htm

Zgodzinski, D. (1997). Click here to pay. Internet World. http://www.iw.com

"Cyberatlas: The Web Marketer’s Guide to Online Facts" http://cyberatlas.internet.com/big_picture/demographics/article/0,1323,5931_273041,00.html

Falling Through the Net: Toward Digital Inclusion-National Telecommunications and Information Administration, U.S. Department of Commerce
PDF Version

Wood and Forestry Products E-Business
[supplied by R. Vlosky]

For copies of any of the publications listed in this section contact:
Richard P. Vlosky; Associate Professor, Forest Products Marketing Program; Louisiana Forest Products Laboratory; School of Forestry, Wildlife, and Fisheries; 227 Forestry, Wildlife and Fisheries Building; Louisiana State University; Baton Rouge, LA 70803
Phone: (225) 388-4527; Fax: (225) 388-4251;E-mail: vlosky@lsu.edu

Refereed Papers, Abstracts, Conference Proceedings and Book Chapters

Vlosky, Richard P. 1999. "eBusiness in the Forest Products Industry". Forest Products Journal. (Peer-reviewed feature article). 49(10):12-21.

Vlosky, Richard and Rene’e Fontenot. 1997. "The Internet and The Forest Products Industry: Current Status and Projected Trends." Forest Products Journal. 47(11/12):33-40.

Pitis, Olivian T. and Richard Vlosky. "Forest Products Exporting and the Internet: Current Usage Figures and Implementation Issues" Submitted to the Forest Products Journal.

Vlosky, Richard, Renee Fontenot and Lydia Blalock. "Extranets: Impacts on Business Practices and Relationships". Journal of Business and Industrial Marketing. In Press.

Pitis, Olivian T. and Richard P. Vlosky."Web Presence of U.S. Primary Wood Product Exporters." Forest Products Journal. In Press.

Vlosky, R.P. and Olivian T. Pitis. "eBusiness in the Forest Products Industry: A Comparison of the United States and Canada". Submitted to the Forestry Chronicle.

Vlosky, Richard, Renee Fontenot and Lydia Blalock. 1999. "Extranet Mediated Business Linkages: Effects on Buyer-Seller Relationships" Abstract published in the Proceedings of 1999 Academy of Marketing Science Conference. Marketing and Technology Track. May 27-30. Coral Gables, Florida.

Vlosky, Richard, Renee Fontenot and Lydia Blalock. 1999. "Effects of Extranets on Business Practices". Proceedings of Annual CBIM / ISBM Meeting. "Connecting to Customers: Value, Volume, and One-to-One". Atlanta, Georgia. January 16-19.

Fontenot, Renee and Richard Vlosky. 1998. "Extranets and the Internet: Influences on Marketing and Business Relationships". Abstract in: 1998 Southern Marketing Association Annual Conference, Strategy, Marketing Management and Channel Decisions Track. November 4-7. New Orleans.

Fontenot, Renee and Richard Vlosky. 1998. "Exploratory Study of Internet Buyer-Seller Relationships" Abstract in Forthcoming Proceedings of 1998 American Marketing Association Winter Educators Conference. Marketing Theory and Applications. Dhruv Grewal and Connie Pechmann, editors. February 1998. Austin Texas.

Fontenot, Renee and Richard Vlosky. "Impacts of the Internet on Business Relationships." Southwestern Marketing Conference. New Orleans, Louisiana. March 12-15, 1997.

Vlosky, Richard and David T. Wilson. 1994. "Technology Adoption in Channels." Proceedings of the Second Research Conference on Relationship Marketing. Sponsored by the Center for Relationship Management, Emory University. Atlanta, Georgia. June 12-14.

Vlosky, Richard P., Renee Fontenot and Lydia Blalock. 2000. "The Internet and Extranets: Implications for Business Practices in the Forest Products Industry." Proceedings of the XXI IUFRO (International Union of Forest Research Organizations) World Congress. Kuala Lumpur, Malaysia. August 7-12, 2000. Accepted for publication.

Vlosky, Richard and Renee Fontenot. 1997. "Relationship Marketing and the Internet: An Exploratory Analysis of the US Forest Products Industry". Proceedings of the IUFRO International Conference for Working Group 5.10.00. Tofino, British Columbia. June 18-21.

Vlosky, Richard and David T. Wilson. 1995. "Interorganizational Information System Technology Adoption Effects on Buyer-Seller Relationships in the Retailer-Supplier Channel: An Exploratory Analysis." In:Gjauri, P.N. (editor). Advances in International Marketing: From Mass Marketing to Relationships and Networks.

Vlosky, Richard, and Rado Gazo. 1996. "The Internet and the Forest Products Community: The Role of the Forest Products Society". Forest Products Journal. Vol. 46. No. 5. pp. 19-26. Cover and feature article.

Trade Journals, Working Papers, Directories and Conference Proceedings

Vlosky, Richard P. 2000 "eBusiness in the Pulp and Paper Industry: A Comparison of the United States and Canada." Working Paper #42. Louisiana Forest Products Laboratory. LSU Agricultural Center. Baton Rouge, LA. . June 8.

Vlosky, Richard and Olivian T. Pitis. 2000. "Canada Outpaces America in Online Wood Business," Wood Technology. In Press.

Vlosky, Richard P. 2000. "Forest Products eBusiness Research at the LSU AgCenter." Southern Rural Development Center Southern Perspectives. In Press.

Vlosky, Richard P. 2000. "An Overview of eBusiness." Southern Rural Development Center Southern Perspectives. In Press.

Vlosky, Richard P. 2000. "Some Thoughts on Getting Started in eBusiness". WoodPlanet WWW Home Page. www.woodplanet.com. March 27.

Pitis, Olivian T. and Richard P. Vlosky. 2000. "Wood-products exporters ease their way onto the Internet." Wood Technology. March/April. Pp. 28-31.

Vlosky, Richard P. 2000. "eBusiness Considerations". WoodPlanet WWW Home Page. www.woodplanet.com. February 23.

Vlosky, Richard and John Punches. 2000. "For Forest Products Industry, Now is the Time for eBusiness." Wood Technology. January/February. Pp. 48-49.

Pitis, Olivian T. and Richard P. Vlosky. 1999. "How U.S. Forest Products Exporters Use the World Wide Web". Working Paper #39. Louisiana Forest Products Laboratory. LSU Agricultural Center. Baton Rouge, LA. October 14.

Vlosky, Richard P. and Olivian T. Pitis. 1999. "Extranets: A Comparison of the U.S. Forest Products Industry and Other U.S. Industries". Working Paper #38. Louisiana Forest Products Laboratory. LSU Agricultural Center. Baton Rouge, LA. October 12.

Punches, John and Richard Vlosky. 1998. "Internet, Intranets and Extranets as Business Tools." Proceedings of the 1998 Wood Technology Show & Clinic. Portland, Oregon. March 26.

Vlosky, Richard and Rene’e Fontenot. 1997. "The Internet: Business Applications and Relationship Construct Adaptation in a Forest Products Industry Setting" Working Paper #17. Louisiana Forest Products Laboratory. LSU Agricultural Center. Baton Rouge, LA. April.

Vlosky, Richard and Rene’e Fontenot. 1997. "First Look Results of a Study on Internet Marketing in the Forest Products Industry". In the Proceedings of the 1997 Wood Technology Show & Clinic. Portland, Oregon. March 12.

Vlosky, Richard, Balaji Krishnan and Rado Gazo. 1996. "Internet Can Be Useful as a Marketing Medium". Wood Technology. May. pp. 27-29.

Agricultural Marketing and On-Line Grocery Shopping
[supplied by J. Fesenmaier and B. Cude]

Thompson, Sarahelen and Eugena Kunda, "E-Commerce and Agricultural Markets," OFOR Paper Number 00-03, April 2000.
http://w3.aces.uiuc.edu/ACE/ofor/ofor0003.pdf

Cude, B.J., & Morganosky, M. (2000). Consumer response to online grocery shopping. International Journal of Retail and Distribution Management, 28(1), 17-26.

Morganosky, M., & Cude, B.J. (in press). Impact of large format food retailers: Consumer perspectives. Journal of Retailing and Consumer Services (special issue).

Morganosky, M.A., & Cude, B.J. (1999). Expansion of non-traditional food retail outlets: Effect on consumer welfare. In S. Thompson (Ed.), Food and Agricultural Marketing Consortium Conference Proceedings. Available at www.ag.uiuc.edu/famc/Jan99/conf/menu.html

Cude, B.J., & Morganosky, M. (2000). Online grocery shopping: An analysis of current opportunities and future potential. In D. Eastwood (Ed.), Consumer Interests Annual, pp. 95-100. Columbia, MO: American Council on Consumer Interests.

A Preliminary Analysis of Internet Use for Direct Marketing by the Tennessee Food and Beverages Industry (PDF format)-German Arguelles, Rebecca Collins, Dimitrios Dadakas, Beth Ann Perkins, Harry Taylor, and Kim Jensen, Agricultural Experiment Station, Institute of Agriculture, University of Tennessee

Online Advertising
[supplied by J. Fesenmaier]

The Technology Research Group at the National Center for Super Computing Applications (NCSA), University of Illinois studies how emerging technologies impact individuals, communities and businesses, and develops new methods for effectively using these tools. Current projects related to online marketing are listed below.

Interactivity in Commercial Web Sites: Implications for Web Site Effectiveness, Abstract 1999
Culture Clash in Internet Marketing: Implications for Marketing Practises, In M. Shaw, R. Blanning, T. Sttrader, A. Whinston (Eds.), Handbook on Electronic Commerce, Springer-Verlag 1999
Survey of Attitudes Toward Internet Advertising, Journal of Interactive Marketing, Abstract 1999
Current Advertising on the Internet: The Benefits and Usage of Mixed-Media Advertising Strategies, Abstract 1999, In In D. Schumann & E. Thorson (Eds.), Advertising and The Internet. Hillsdale, NJ: Lawrence Erlbaum Associates.
Current Advertising on the Internet: Abstract of study 1996
Current Advertising on the Internet: Slide presentation of study & results 1996
The Diffusion of Advertising URLs in Magazines 1998

Small Business and E-Commerce
[supplied by S. Goetz and B. Cude]

Barta, Dr. Suzette, and Lansford, Dr. Notie, "Larger Threat to Community Public Service: E-Commerce or Sales Slippage?" Oklahoma Cooperative Extension Service, 2000. http://www.agecon.okstate.edu/community/BiggerThreat.pdf

Lerner, J. (1999). Small business, innovation, and public policy in the information technology industry. U.S. Department of Commerce. (1999, May 25-26). Understanding the Digital Economy: Data Tools, and Research. http://mitpress.mit.edu/ude.html

Garfolo, Blain T. and Barbara Rogers, "Small Business And E-Commerce: An Investigation Into the Costs Associated With Retail Web Sites And How Web Site Over Coffee Has Enabled Small Business to Compete Successfully On the Internet", presented at the 2000 WDSI Meeting, Maui, Hawaii, in April 18-22, 2000. http://www.sbaer.uca.edu/DOCS/2000wdsi/pdffiles/papers/413.pdf

Ramaswamy, Mysore "Business Modeling In the E-Commerce Era" presented at the 2000 WDSI meeting, Maui, Hawaii, in April 18-22, 2000. http://www.sbaer.uca.edu/DOCS/2000wdsi/pdffiles/papers/214.pdf

Evans, Daniel and Thierry Volery "Online Business Development Services for Entrepreneurs: An Exploratory Study" presented at the 45th International Conference on Small Business (ICSB) World Conference 2000 at Brisbane, Australia on June 7-10, 2000. http://www.sbaer.uca.edu/DOCS/2000icsb/012VOL.PDF

Dandridge, Thomas C. and Nancy M. Levenburg, "Small Firms and the Internet: New Insights on Frequency and Type of Use." Grand Valley State University. Small Business Advancement National Center, University of Central Arkansas, 1999.
http://www.sbaer.uca.edu/Docs/proceedingsIII/99usa163.htm

Getting Online: a guide to the Internet for small town leaders the National Center for Small Communities. The National Center for Small Communities, 1999.
http://www.natat.org/ncsc/Pubs/Getting%20Online/getting_online.htm

Garrott, Stephen C. and Jean Laliberte, "Internet Marketing: Promises and Problems." Troy State University. Small Business Advancement National Center, University of Central Arkansas, 1999. http://www.sbaer.uca.edu/Docs/proceedingsIII/99sma201.htm

Williams, Victoria, "E-Commerce-Small Businesses Venture Online," SBA Office of Advocacy, U.S. Small Business Administration, July 1999, 28pp (Bibliography contains links to a number of webpages).

2000 Digital State Survey-The Center for Digital Government web site

E-Government: The Next American Revolution-The Council for Excellence in Government web site

Small Business Expansions in Electronic Commerce: A look at how small firms are helping shape the fasting growing segments of e-commerce-U.S. Small Business Administration, Office of Advocacy, June 2000

Small Business in the Digital Economy: Digital Company of the Future-Sulin Ba Marshall, University of Southern California; Andrew B. Whinston, University of Texas at Austin; and Han Zhang, University of Texas at Austin; U.S. Department of Commerce, May 1999

Consumers and the Internet
[supplied by Karen Biers]

Abells, S. (1997, May) Marketing crafts on the world wide web. Presentation at the Fourth Annual National Home-Based Business Conference, Beaver Creek, CO.

Ackerman, K. (1998, June) Electronic retailing: A threat to brick and mortar retailers? Business Credit, 8-9.

Berthon, P., Pitt, L. F., & Watson, R. T. (1996). The world wide web as an advertising medium: Toward an understanding of conversion efficiency. Journal of Advertising Research, 36 (1), 43-54.

Bo, S. (2000). Internet consumers’ risk perception and online behavior. Unpublished master’s thesis, Auburn University, Auburn, AL.

Breitenbach, C. S., & Van Doren, D. C. (1998). Value-added marketing in the digital domain: Enchancing the utility of the internet. Journal of Consumer Marketing, 15 (6), Retrieved December 30, 1998 from the World Wide Web:
http://www.emerald-library.com/brev/07715fcl.htm

Burke, R. R. (1997). Real shopping in a virtual store. In R. A. Peterson (Ed.), Electronic marketing and the consumer. (pp. 81-88). Thousand Oaks, CA: SAGE Publications.

Consumables market takes larger share of e-commerce: Cyberatlas. (2000). Retrieved January 19, 2000 from the World Wide Web: http://cyberatlas.internet.com/markets/retailing/print/),1323,6061_273531,00.html

Consumer web sites need to pay attention to detail. (1997, August 18). PC Week, 87.

Dancausse, M. L. (2000). Innovators of consumer direct internet electronic commerce of apparel products. Unpublished master’s thesis, University of North Carolina, Greensboro.

Experienced internet shoppers satisfied with online shopping: Cyberatlas. (2000). Retrieved January 18, 2000 from the World Wide Web: http://cyberatlas.internet.com/markets/retailing/print/0,1323,6061_278991,00.html

Females lead online growth spurt: Cyberatlas. (1999). Retrieved January 18, 2000 from the World Wide Web: http://cyberatlas.internet.com/big_pictur…graphics/print/),1323,5901_150211,00.html

Forsythe, S., & Bo, S. (in Press). Consumer patronage and risk perceptions in internet shopping. Journal of Business Research.

Greer, R. W., & Kenner, J. O. (1999). Online shopping is changing the retail landscape. Journal of Family and Consumer Sciences, 91 (3), 69.

Holstein, W. J., Thomas, S. G., & Vogelstein, F. (1998, December 7). Click ’til you drop. U. S. News & World Report, 42-45.

Jarvenpaa, S. L., & Todd, P. A. (1996). Consumer reactions to electronic shopping on the world wide web. Copy of manuscript obtained from the author.

Jarvenpaa, S. L., & Todd, P. A. (1996). Exploring the perceptions of consumers on the internet: An effort-risk-value and experience model of internet shopping. Copy of manuscript obtained from the author.

Jarvenpaa, S. L., & Todd, P. A. (1997). Is there a future for retailing on the internet? In R. A. Peterson (Ed.), Electronic marketing and the consumer. (pp. 137-154). Thousand Oaks, CA: SAGE Publications.

Kunz, M. B. (1997). On-line customers: Identifying store, product and consumer attributes which influence shopping on the internet. Unpublished doctoral dissertation, The University of Tennessee, Knoxville.

Lewis, H. G., & Lewis, R. D. (1997). Selling on the net. Lincolnwood, IL: NTC Business Books.

Levy, S. (1998, December 7). Xmas.com. Newsweek, 50-55.

Lohse, G. L., & Spiller, P. (1998). Electronic shopping. Communications of the ACM, 41 (7), 81-88.

McCollum, T. (1997, March). Making the internet work for you. Nation’s Business, 85. Retrieved August 17, 1998 from the World Wide Web:
http://web3.searchbank.com/infotrac/sessions /260/879/22290302w3/58!xrn_62

McGarvey, R. (1998). Nothing but net. Entrepreneur’s HomeOffice. Retrieved May 31, 1998 from the World Wide Web:
http://www.entrepreneurmag.com/eho/eho_web.hts

McGarvey, R. (1995, April). ‘Net smart. Entrepreneur, 144-149.

Miller, T. E. (1996, July). Segmenting the internet. American Demographics, 48-50, 52.

Moss, T., & Brannon, E. L. (1999, November). Apparel entrepreneurs marketing on the web: Consumer preferences and site design. Presentation at the International Textile and Apparel Association Annual Conference, Santa Fe, NM.

Oh, J. (2000). Exploring store images on the world wide web. Unpublished doctoral dissertation, Florida State University, Tallahassee.

Phillips, F., Donoho, A., Keep, W. W., Mayberry, W., McCain, J. M., Shapiro, K., & Smith, D. (1997).Electronically connecting retailers and customers: Interim summary of an expert roundtable. In R. A. Peterson (Ed.), Electronic marketing and the consumer. (pp. 101-122). Thousand Oaks, CA: SAGE Publications.

Powell, C. M. (1995). Interactive marketing technologies: A casual analysis of consumer intentions. Unpublished doctoral dissertation, University of South Florida, Tampa.

Sheth, J. N., & Sisodia, R. S. (1997). Consumer behavior in the future. In R. A. Peterson (Ed.), Electronic marketing and the consumer. (pp. 17-37). Thousand Oaks, CA: SAGE Publications.

Shopping goes online. (1998, November). Consumer Reports. 18-23.

Stone, M. (1999). Net shoppers overcoming concerns-survey. News Network. Retrieved April 13, 1999 from the World Wide Web:
http://www.cnnfn.com/digitaljam/newsbytes//128945.html

Then, N. K., & DeLong, M. R. (1999). Apparel shopping on the web. Journal of Family and Consumer Sciences, 91 (3), 65-68.

Web Based Research (Other than consumer related)

McCue, S. S. (1998). Internet force or farce? Findings from an internet marketing study. Michigan Small Business Development Center, Wayne State University.

Web Site Design

Heath, R. P. (1997, May) Design a killer web site. Marketing Tools. Retrieved September 12, 1997 from the World Wide Web: http://demographics.com/Publications/MT/97_MT9706_MT/MT970620.htm

Heath, R. P. (1997, June). Working on the web. Marketing Tools. Retrieved September 12, 1997 from the World Wide Web: http://demographics.com/Publications/MT/97_MT9706_MT/MT970620.htm

Krauss, M. (1999, January 4). 7 traits shared by winners on the web. Marketing News (33). Retrieved January 30, 1999 from the World Wide Web: http://web5.searchbank.com/infotrac/sessions/999/2/4808051w5/24!xrn_4

Sauer, D. B. (1996). World wide web: A framework to analyze web sites. In Stuart, E. W., Ortinau, D. J., & Moore, Ellen M. (Eds.), Marketing: Moving toward the 21^st century: Proceedings of the Annual Meeting of the Southern Marketing Association, (pp. 380-382). Rock Hill, SC: Winthrop University, School of Business Administration.

Web-Sites Dedicated to E-Commerce Research
[supplied by D. Damery, J. Fesenmaier and S. Goetz]

Center for Information Systems & Technology Management: Electronic Commerce Research Forum: contains white papers and various abstracts (hit "cancel" at the password and log-in site). http://cistm.ai.uiuc.edu/ecforum/ecforum.htm

E-Commerce research in the Univ. of Massachusetts system: through the Interdisciplinary Center for Electronic Enterprise (ICEE) co-chaired by professors in the Dept. of Computer Science, and the Isenberg School of Management.
http://icee.cs.umass.edu/ecommerce/Default.htm

E-Business Research Center at Penn State, Smeal College of Business: http://www.ebrc.psu.edu/main.html;

Dr. Arvind Rangaswamy is the Research Director for this Center: http://www2.smeal.psu.edu/courses/mktg597d.rangaswamy/rangaswamy.html

Research on the Geography of the Internet:
http://www.cybergeography.org/atlas/more_ip_maps.html

The Wilson Web E-Commerce Research Room contains a long list of Introductory and General E-Commerce Articles (courtesy Carl German, U. of Delaware).
http://www.wilsonweb.com/research/intro.htm

www.zdnet.com

PowerPoint Slideshows

Vlosky, Richard, Renee Fontenot and Lydia Blaylock, "The Internet: Implications for Business Practices in the Forest Products Industry," Louisiana State University; presented at the International Union of Forest Research Organizations) world congress in Kuala Lumpur, 2000. IUFRO 2000 Presentation

Goetz, Stephan J. "A Brief Review of the Literature on E-Commerce Research" presented at the National E-Commerce Workshop, Memphis, TN, July 18, 2000.
Presentation

David, Damery, "Marketing Building Materials On The Internet"University of Massachusetts, Amherst presented at the Forest Products Society Annual Meeting, Vancouver, B.C., Canada, June, 1997, fps97.ppt Available at:
http://www.unix.oit.umass.edu/~bmwt290/fps97/index.htm