References

The 4Cs proposed here differ from the 7Cs of web design proposed by DeSimone, McRae, and the Georgia Web Group. 

Biocca, F. (1997, September). The Cyborg’s dilemma: Progressive embodiment in virtual environments. Journal of Computer Mediated Communication, 3(2). Retrieved October 8, 2003, from http://www.ascusc.org/jcmc/vol3/issue2/biocca2.html

DeSimone Jr., A., McRae, W. B., & the Georgia Web Group (2003). The Seven C’s of Webservice Design. Retrieved April 10, 2006 from http://www.uga.edu/design/.

Jeong, M., Oh, H, & Gregoire, M. (2005). Role of Website quality in the decision process of making hotel room reservations. Information Technology in Hospitality. 4(1). 3-13.

Kim, J. & Fiore, A.M. (2002). E-commerce Site Evaluation Criteria. Unpublished paper.

Liu, C., & Arnett, K.P. (2000). Exploring the factors associated with Web site success in the context of electronic commerce. Information & Management, 38(1), 23-33.

Shih, C. F. (1998). Conceptualizing consumer experiences in cyberspace. European Journal of Marketing, 32, 655-663.

W3schools.com (2006). HTML Basics. Retrieved March 3, 2006 from http://www.w3schools.com/html/default.asp

W3schools.com (2006). Media Basics. Retrieved March 3, 2006 from http://www.w3schools.com/media/default.asp

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